At Sofhor Tourism, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, contact us, or use our travel and tour services.
By using our website or services, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Full name
Phone number (including WhatsApp)
Email address
National ID / Passport details (when required for travel)
Address and location details
Emergency contact information (for tours)
Tour package details
Payment method and transaction reference
(We do not store card or mobile banking PIN details.)
IP address
Browser type and device information
Pages visited on our website
Cookies and tracking data
We use your information to:
Process tour bookings and reservations
Communicate booking confirmations, updates, and support
Provide customer service and respond to inquiries
Improve our website, services, and user experience
Send promotional offers (only if you opt-in)
Comply with legal and regulatory requirements
Our website uses cookies to:
Improve website functionality
Analyze visitor behavior
Enhance user experience
You may disable cookies through your browser settings, but some features of the website may not function properly.
We do not sell or rent your personal data.
Your information may be shared only with:
Hotels, transport providers, and tour operators necessary to deliver services
Payment gateways for transaction processing
Government authorities when required by law (e.g., visa or travel compliance)
All third parties are required to maintain confidentiality.
We take reasonable technical and organizational measures to protect your data against:
Unauthorized access
Loss or misuse
Alteration or disclosure
However, no online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain personal information only as long as necessary:
To fulfill booking and legal obligations
For accounting, dispute resolution, and compliance
Or until you request deletion (subject to legal limits)
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where legally permitted)
Opt out of promotional communications at any time
To exercise these rights, contact us using the details below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Our services are not intended for children under the age of 18 without parental consent. We do not knowingly collect personal information from minors.
Sofhor Tourism reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Continued use of our website or services constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: query@sofhor.com
📞 Phone / WhatsApp:
01707-500505 (Managing Director)
01717-758014 (Sales & Booking)
01817-722572 (Customer Support)
📍 Dhaka Office:
Shams Parasol, House No – 5, Flat – C1,
Road No-16 & 21, Gulshan-1, Dhaka-1212, Bangladesh
📍 Sylhet Office:
Elegant Shopping Mall (Lift-9), Zindabazar, Sylhet, Bangladesh
🌐 Website: https://sofhor.com
