At Sofhor Tourism, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, contact us, or use our travel and tour services.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
1.1 Personal Information
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Full name
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Phone number (including WhatsApp)
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Email address
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National ID / Passport details (when required for travel)
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Address and location details
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Emergency contact information (for tours)
1.2 Booking & Payment Information
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Tour package details
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Payment method and transaction reference
(We do not store card or mobile banking PIN details.)
1.3 Technical & Usage Information
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IP address
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Browser type and device information
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Pages visited on our website
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Cookies and tracking data
How We Use Your Information
We use your information to:
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Process tour bookings and reservations
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Communicate booking confirmations, updates, and support
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Provide customer service and respond to inquiries
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Improve our website, services, and user experience
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Send promotional offers (only if you opt-in)
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Comply with legal and regulatory requirements
Cookies & Tracking Technologies
Our website uses cookies to:
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Improve website functionality
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Analyze visitor behavior
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Enhance user experience
You may disable cookies through your browser settings, but some features of the website may not function properly.
Sharing of Information
We do not sell or rent your personal data.
Your information may be shared only with:
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Hotels, transport providers, and tour operators necessary to deliver services
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Payment gateways for transaction processing
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Government authorities when required by law (e.g., visa or travel compliance)
All third parties are required to maintain confidentiality.
Data Security
We take reasonable technical and organizational measures to protect your data against:
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Unauthorized access
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Loss or misuse
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Alteration or disclosure
However, no online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary:
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To fulfill booking and legal obligations
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For accounting, dispute resolution, and compliance
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Or until you request deletion (subject to legal limits)
Your Rights
You have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data (where legally permitted)
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Opt out of promotional communications at any time
To exercise these rights, contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Children’s Privacy
Our services are not intended for children under the age of 18 without parental consent. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
Sofhor Tourism reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Continued use of our website or services constitutes acceptance of the updated policy.
Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Sofhor Tourism
📧 Email: query@sofhor.com
📞 Phone / WhatsApp:
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01707-500505 (Managing Director)
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01717-758014 (Sales & Booking)
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01817-722572 (Customer Support)
📍 Dhaka Office:
Shams Parasol, House No – 5, Flat – C1,
Road No-16 & 21, Gulshan-1, Dhaka-1212, Bangladesh
📍 Sylhet Office:
Elegant Shopping Mall (Lift-9), Zindabazar, Sylhet, Bangladesh
🌐 Website: https://sofhor.com